Question 1

Is my patient data handled in line with PDPA?

Accepted Answer

Yes. We do not store patient records — only anonymised metadata like keyword rankings and citation appearances. Any clinic-provided content (testimonials, service descriptions) is handled under a data processing agreement that complies with Singapore's Personal Data Protection Act. We are happy to sign a PDPA addendum before you start.

Question 2

Do you follow MOH advertising guidelines for private clinics?

Accepted Answer

The content we publish for you is reviewed against the Private Hospitals and Medical Clinics Advertisement Regulations before it goes live. No superlatives ('best', 'number one'), no forbidden testimonial formats for aesthetic treatments, no before-and-after imagery outside of permitted contexts. If a specific claim on your existing site is non-compliant, we flag it in the initial audit.

Question 3

Which verticals do you actually cover?

Accepted Answer

Dental, aesthetic, veterinary, and TCM — all Singapore. The schema, topic banks, keyword universes, and compliance checks are different for each. We are not a generic agency that rebrands a template.

Question 4

How is pricing handled?

Accepted Answer

SGD $1,499 per month from month 2, flat fee, one scope. Month 1 is free if we miss our 48-hour speed promise. No setup fee, no usage charges, no surprise line items. Billed monthly in SGD via Stripe, GST handled. Cancel any time after month 3 — no lock-in.

Question 5

What is the 48-hour speed promise?

Accepted Answer

Within 48 hours of your first payment clearing, three things go live: your first blog post (on your own site), your first Google Business post, and a locked keyword-ranking baseline so we can measure movement from day one. If any of the three is not live at the 48-hour mark, month 1 is free.

Question 6

Can I cancel?

Accepted Answer

Yes. Three-month minimum commitment, then cancel any time with 30 days notice. SEO takes 60 to 90 days to show non-branded ranking movement, which is why we ask for three months. After that you decide whether to continue based on results you can see.

Question 7

What happens to my rankings if I cancel?

Accepted Answer

The content we publish on your site and your GBP posts stay with you — we do not pull them down. Schema markup stays live. You keep everything. What stops is new content, new GBP posts, and the AI-citation tracking. Rankings usually hold for 3 to 6 months without new work, then slowly drift as competitors publish fresh material.

Question 8

Do you do link building or backlink outreach?

Accepted Answer

We monitor your backlink profile weekly and do competitor gap analysis. We do not currently promise placements — honest answer. If an agency is quoting you 'X guaranteed backlinks per month', ask them to name the domains in advance. Most cannot. What we deliver is on-site content and AI-search visibility, which is the heavier lever in 2026 anyway.

Question 9

Do I need to give you logins to my site?

Accepted Answer

For WordPress, yes, at an editor level so we can publish and fix technical issues. For Wix, Squarespace, or other closed platforms we can work via an editor invite or supply you ready-to-paste content. Google Business access is standard manager-level. Nothing else is required.

Question 10

How is this different from a generalist Singapore SEO agency?

Accepted Answer

They have a human account manager, which is a real advantage. What they do not have: AI-citation tracking (we run weekly probes against ChatGPT, Perplexity, and Google AI Overviews for every target keyword), vertical-specific schema, or a 48-hour speed promise. We are narrowly focused on Singapore healthcare — dental, aesthetic, veterinary, TCM. If you want generalist brand strategy, hire them. If you want to be the clinic that ChatGPT recommends by default, hire us.

One offer. One price.
Built for Singapore clinic owners.

One offer. One price. Built for clinic owners who want their calendar full.

Local SEO + AEO

Everything included, every month

Bonuses at month 4 of retention

Questions clinic owners actually ask.

Want to talk through pricing?

The compliance signals your lawyer will ask about.

One offer. One price.Built for Singapore clinic owners.